Wednesday, April 13, 2011

Reliability and responsiveness in a Web host are important!


QTH is a Web hosting company in La Crosse Wisc run by Scott Neader. I host a few Web sites with QTH and I highly recommend them. They are small enough to take each request personally but large enough to host the largest of sites. Scott provides excellent customer service and this morning was a good example. I removed a site because my client was selling their business and wanted hosting until April 1. I took down the Web site on April 1, but I did not remove files or cancel service until April 12 to allow some overlap.

Unaware that the client needed email for a longer period, I would now need the hosting back in place and soon. I sent an e-mail to Scott to see if I could get the hosting back and files restored. Normally the files are GONE (and I was warned about this before canceling service). Scott had a backup of the files and had them restored within half an hour.

Reliability and responsiveness are the most important attributes when looking for a hosting company. QTH shines in both areas and I highly recommend them. They have saved me from myself many times.

http://www.qth.com/
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